Rishta Square respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect, how we use it, and the choices you have.
1. Information We Collect
When you register with Rishta Square, we collect:
- Personal details: name, gender, date of birth, contact number, and email address
- Family details: information about your family background, as provided by you
- Profile details: education, profession, height, location, and preferences you choose to share
- Photos: profile photos you upload
- Payment details: confirmation of payment made via bank transfer, JazzCash, or NayaPay (we do not store your card, bank login, or wallet credentials — payment screenshots are used only to confirm your transaction)
- Usage data: basic activity on the platform, such as profiles you've viewed or interest you've sent, used to improve your match recommendations
2. How We Use Your Information
- To create and review your profile before it goes live on the platform
- To recommend and surface compatible matches to you and to other members
- To communicate with you about your account, matches, and payment confirmation — via email or WhatsApp
- To improve our matching process and the platform generally
3. Photo Privacy
Your photos are kept private by default and are only shown to other members according to the privacy settings on your profile. You control when and to whom your photos are visible.
4. Who We Share Your Information With
- Other members: your profile information is shared with other registered members according to your visibility settings, as part of the core purpose of the platform.
- Service providers: we use trusted third-party services to operate the platform, including Cloudinary (photo storage) and WhatsApp/email providers (for notifications). These providers process data only to the extent needed to provide their service to us, and are not permitted to use your data for their own purposes.
- We do not sell your personal data to third parties, advertisers, or any other organization.
5. Data Security
We take reasonable steps to protect your information, including secure storage practices and restricted access. However, no online platform can guarantee complete security, and you share information with us at your own discretion.
6. Your Choices
- You may update your profile information at any time.
- You may request that your profile be removed from the platform by contacting us.
- You may control what information and photos are visible to other members through your privacy settings.
7. Data Retention
We retain your information for as long as your account remains active, and for a reasonable period afterward in case you choose to reactivate, unless you request earlier deletion.
8. Children's Privacy
Rishta Square is intended for individuals 18 years of age or older. We do not knowingly collect information from anyone under 18.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The most current version will always be published on this page.